Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Fireplace Services in Bethlehem: What to Know First
We provide independent Famco fireplace services throughout Bethlehem, from the historic homes near Main Street to the newer developments off Schoenersville Road. Most Famco repairs are completed in a single visit, and we’ll give you the full price before we start - no surprises on the bill. If your Famco gas fireplace won’t stay lit, your wood-burning insert is drafting poorly, or your damper is stuck, we’ll tell you exactly what’s wrong and what it costs to fix it. Call us at (610) 595-5754 for a free estimate.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How Famco Products Fail - and How We Fix Them
- Famco direct-vent gas fireplaces (GVST and GVT series): The pilot assembly on these units tends to soot up faster in Bethlehem’s hard water conditions, especially in homes on well water west of the city. The pilot orifice narrows, the flame lifts off the thermopile, and the homeowner gets intermittent ignition or none at all. We pull the assembly, ultrasonic-clean the orifice rather than replacing the whole pilot kit when possible, and test millivolt output before we leave. If the thermopile is below 325 mV under load, we replace it with an OEM Famco part - aftermarket thermopiles in these units have a higher failure rate within two seasons.
- Famco wood-burning fireplace inserts (HearthFire and WarmMajic lines): The refractory panels in these inserts crack from thermal shock when Bethlehem homeowners burn unseasoned hardwood, which is common given the local supply of oak and maple that hasn’t dried the full 18 months. A cracked left or right panel lets combustion gases reach the steel wrapper. We source Famco-spec replacement panels - not universal fit - because the taper on HearthFire panels is specific to that line. We also check the door gasket; these units run hot, and a compressed gasket leaks air that overfires the box.
- Famco top-sealing dampers (Energy Top and Energy Top II): The cable housing on early Energy Top units corrodes where snow and ice sit against the chimney crown, which happens regularly in Bethlehem’s freeze-thaw cycles. The cable binds, the damper won’t open fully, and draft drops. We don’t just lube the cable - we replace the housing with the updated stainless version Famco released in 2018, and we reseal the crown with HeatShield CrownCoat so the problem doesn’t repeat.
- Famco firebox rebuilds in pre-fab metal units: The wrapper on Famco B-vent fireplaces rusts from the outside in when the chase cover leaks, which we see often in Bethlehem’s older split-levels around the 18017 zip. Homeowners smell dampness before they see damage. We cut out the compromised wrapper section, weld in new steel, and coat with high-temp refractory cement. We also replace the chase cover with a Gelco unit with a proper drip edge - the original Famco covers on these builds were flat-top and ponded water.
- Famco fireplace conversions (wood to gas, gas to insert): The gas line routing in Famco wood-burning fireplaces is often undersized for modern direct-vent inserts, especially in the 1970s and 1980s Bethlehem ranch homes we work in near Center Street. A 1/2-inch line feeding a 40,000 BTU insert starves the burner at high fire, causing sooting and incomplete combustion. We run a dedicated 3/4-inch line from the manifold, test static and operating pressure with a manometer, and document the readings on your invoice.
Our Famco Fireplace Services Process
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You call, a live person answers. No voicemail, no callback queue. We ask what the unit is doing, the model if you know it, and schedule a visit that works for you.
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Level-2 camera inspection and diagnosis. Our technician arrives in uniform, background-checked, with a chimney camera and combustion analyzer. We photograph what we find - cracked refractory, corroded damper cable, rusted wrapper - and show you on the spot.
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Plain-English verdict and upfront price. We explain what’s wrong, what needs doing now, what can wait, and what it costs. The number we give you is the number on the invoice.
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OEM or quality aftermarket parts decision. For Famco units, we prefer OEM on thermopiles, pilot assemblies, and refractory panels where the fit is critical. On chase covers and dampers, we may recommend Gelco or Olympia Chimney equivalents that outlast the original design - we’ll tell you which and why.
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The repair, the test, the documentation. We complete most Famco jobs in one visit. We pressure-test gas connections, measure draft with the analyzer, and leave you with photos, readings, and a written invoice.
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The 90-Day Done Right Promise. If something isn’t right, we make it right. In writing. No arguing. That’s the K.E.Y.S. code - Krafted right, Every time, Your home first, Standing behind it.
What Famco Fireplace Services Costs in Bethlehem
| Service | Typical Range |
|---|---|
| Famco gas fireplace tune-up and safety check | $89 (seasonal special) |
| Pilot assembly cleaning or replacement | $180 - $340 |
| Thermopile or thermocouple replacement | $220 - $380 |
| Refractory panel replacement (per panel) | $280 - $520 |
| Top-sealing damper cable/housing replacement | $340 - $580 |
| Firebox wrapper repair (localized) | $450 - $890 |
| Gas line upsizing for insert conversion | $680 - $1,200 |
| Full fireplace insert removal and replacement | $2,400 - $4,800 |
What moves the price: accessibility of the unit, whether we need to pull the insert to reach the firebox, and whether the chase or crown needs work beyond the fireplace itself. We apply our standing $50 off any repair over $250, and seniors and veterans save 5% on every job. Call (610) 595-5754 for a free estimate - we’ll give you an exact number after we see it.
Why Bethlehem Homeowners Call Hearthstone Chimney Co. for Famco Work
We’ve been serving Bethlehem for over 42 years, and we’ve worked on Famco products since they were common in local new construction through the 1990s and 2000s. We know which series have which weak points, where the parts are still available, and where a quality aftermarket option from DuraFlex, HeatShield, or Gelco makes more sense than chasing an obsolete OEM number.
Our technicians are background-checked, uniformed, and trained to document every inspection with photos you can see and a plain-English verdict you can understand. Most jobs finish in a single visit. The 90-Day Done Right Promise covers every repair in writing - if it’s not right, we come back and make it right, no paperwork, no arguing.
Russell Haines, our owner, spent the better part of two decades learning chimneys from the flue liner up. He’s the one who set the standard that we don’t recommend work without camera evidence you can see for yourself, and we don’t rush you into a decision. If it needs doing, we’ll tell you. If it doesn’t, we’ll tell you that too.
FAQs
No. As an independent Famco service provider, we use OEM or equivalent parts and follow manufacturer specifications, which preserves any remaining warranty coverage. We document parts numbers and installation methods on your invoice for your records. Call (610) 595-5754 if you’d like us to review your warranty status before we begin.
Most common Famco parts - thermopiles, pilot assemblies, refractory panels for current series - are in regional distribution and arrive within two to three business days. Discontinued lines may take longer, but we maintain relationships with multiple suppliers and can often source NOS (new old stock) or cross-reference a quality aftermarket equivalent from Olympia Chimney or Copperfield. We’ll tell you the timeline before we order.
Replace when the firebox wrapper is extensively rusted, the unit is more than 25 years old and parts are obsolete, or repair costs exceed 60% of a new insert installed. Repair when the issue is localized - a cracked panel, a failed damper, a pilot problem - and the unit has safe service life remaining. We’ll show you the camera footage and give you both numbers so you can decide. Call (610) 595-5754 for a free second opinion on any written estimate.
Gas Famco fireplaces need annual inspection and cleaning of the burner, pilot, and venting. Wood-burning Famco units need annual sweeping and Level-2 inspection if you burn more than a cord per season, which is typical in Bethlehem given our heating degree days. Skipping service risks carbon monoxide leakage in gas units and chimney fires in wood units - both are real hazards, both are preventable.
Gas units accumulate debris on the burner that alters the flame pattern, producing carbon monoxide instead of complete combustion. Wood units build creosote, which ignites at 451 degrees and can crack a flue liner, letting fire reach the framing. In Bethlehem’s older homes with balloon framing, that spreads fast. Neither outcome is likely overnight, but both become probable over years of neglect. The $89 seasonal tune-up is the cheapest insurance you’ll buy. Call (610) 595-5754 to schedule.
Written by Russell Haines, Owner, Hearthstone Chimney Co. at Hearthstone Chimney Co., serving Bethlehem and nearby areas.





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